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The Official Guide to the Best Newcomer Resources in Canada

Written by CNN Team

Every day, newcomers like you arrive in Canada with the hope of settling in and finding a new home. Many turn to a variety of online and in-person resources before and during this process to help them adjust to life in Canada.

Whether it’s for job opportunities, learning a new language, or just help with daily life in Canada—there are resources to help you all across the country.

We’ve put together a list of the best newcomer resources for you to explore.

Choose your province, below:


Newcomer Resources in Ontario

COSTI Settlement Services 

The Welcome Centre service delivery model is based on a holistic, flexible approach that provides a broad range of cross-sector services and expertise to immigrants/newcomers under one roof. Clients and service users are assisted with gathering information and resources and are supported in a welcoming, culturally sensitive way. In addition, most services are provided in multiple languages.

Location: 

  • Toronto 
  • Vaughan 
  • Mississauga 
  • Newmarket
  • Woodbridge
  • Brampton
  • Markham 
  • Richmond Hill 

Services: 

  • Employment services for internationally trained individuals, as well as information and referral to appropriate services, employment assessment and counselling, work placement, job search training and job development for adults and youth.
  • English language (ESL and LINC), skills training and Enhanced Language Training (ELT) programs.
  • Settlement services including orientation, information, counselling and cultural interpretation for recently-arrived immigrants.
  • Post-settlement support for settled immigrants who continue to require social and government services.
  • Housing and settlement support for Government-Assisted Refugees, Refugee Claimants and Privately-Sponsored Refugees.
  • Family counselling and mental health services.
  • Housing support for families facing eviction, or those marginally housed.
  • Help for immigrant women to overcome barriers in their lives and to access opportunities.
  • Services specific to the needs of seniors to help them lead a satisfying and dignified life.
  • Translation and interpretation services

Culture Link 

CultureLink is a settlement and community organisation with more than 30 years’ experience in developing and delivering services to meet the needs of diverse communities. Passionate about providing innovative services, CultureLink adapts to changes and creates new programs that best respond to and address our clients’ specific needs.

Location: 

  • Toronto 

Services: 

  • Community connections program
  • Newcomer settlement program
  • Newcomer youth and senior services

Rexdale Women Centre

Located in Toronto, Rexdale supports immigrant, refugee and newcomer women and their families to become fully participating in Canadian society. The centre enhances clients’ self-sufficiency and competence by providing essential services and facilitating access to community resources.

Location:

  • Etobicoke 

Services: 

  • Women Services
  • Employment services for women
  • Support for the families and the community
  • Children service

Newcomer Centre of Peel 

Newcomer Centre of Peel (NCP) is a multi-service agency that assists the entire newcomer family in achieving settlement. With experience and expertise in English language training; employment, business start-up and comprehensive settlement services including programs for women, youth and seniors; NCP offers a dedication to service quality. Through innovation and a progressive attitude, the agency leverages the broad experience of staff and community partners to overcome settlement barriers.

Location: 

  • Mississauga 

Services:

  • English trainings
  • Employment services
  • Start a business
  • Counselling services
  • Community connections
  • Co-op and volunteering
  • Care for newcomer children

Welcome Centre 

At Welcome Centre Immigrant Services, Newcomers and immigrants can find all the services in one place. We are here to help you get the right information; and to find out about what other help is available in York Region and Durham Region.

Services are provided at no cost. Les services sont disponibles aussi en français.

Location:

  • Richmond Hill
  • Markham 
  • Ajax
  • Pickering 
  • Newmarket
  • Vaughan 

Services: 

  • Help settling in Canada
  • English classes
  • Job/ Employment support
  • Services for youth/ women/ seniors

Cross Cultural Learner Centre

Founded in 1960, CCLC is a registered charity with close to 100 employees. The organisation focuses on servicing Government Assisted Refugees, Refugee Claimants, and other vulnerable newcomer settlers. 

Location: 

  • London 

Services: 

  • Newcomer services
  • English services
  • Employment services
  • Settlement workers in schools
  • Community connections
  • French language resources 

Coopération Intégration Canada Inc

Their mandate is to initiate concrete and effective actions allowing Francophone and Francophile immigrants to overcome the daily difficulties they face. Their services are supported by our multiple forums on different themes (employability, justice, health, youth, citizenship, etc.).

Location: 

  • Ottawa

Services: 

  • Individualized French lessons
  • Job training
  • Consulting services
  • Health services
  • Canadian Culture and Life Information Program
  • Volunteering programs
  • Translation services 
  • Health services

Wellington County

Settlement Services at Wellington County is a programme funded through Immigration, Refugees and Citizenship Canada (IRCC). The mandate of this programme is to assist newcomers to Canada access community services and adjust to life in their new community.

All services are available at no cost to those with Permanent Resident, Convention Refugee, or Live-In Caregiver status. 

Location:

  • Wellington County
  • City of Guelph 

Services: 

  • Access an interpreter or translator
  • Find a place to live
  • Enrol children in school
  • Get language training
  • Find a family doctor
  • Look for a job
  • Find out about government and community services for newcomers

Immigrant Services Guelph-Wellington Incorporated

Founded in 2019, the agency offers multiple services to newcomers to help with settling, navigating the Canadian system, and integrating into Canadian society. 

Location:

  • City of Guelph 

Services: 

  • Settlement services
  • Language assessment
  • Community connections classes
  • Interpretations and translations  
  • Employment services
  • Informative workshops
  • Volunteering program

Immigrant Women Services Ottawa

Immigrant Women Services Ottawa is a community-based agency serving immigrant and racialized women. They create opportunities for women as they integrate into a new society, rebuild their lives free of violence, and achieve their personal goals. Every year, over 2000 women and children are helped by IWSO’s dedicated staff and volunteers.

Services: Help with Daily Life, Services for Refugees

https://www.immigrantwomenservices.com/

Jewish Family Services of Ottawa

Jewish Family Services of Ottawa (JFS) is a full service, non-sectarian agency serving residents of the greater Ottawa area – located at 2255 Carling Avenue, Suite 300. They offer more than 65 programs and services to children, youth, adults and seniors, be they individuals, couples, families or groups.

Services: Help with Daily Life, Preparation for Citizenship Test, Services for Refugees

https://www.jfsottawa.com/

Kingston Community Health Centres

The KCHC – Immigrant Services Kingston and Area program envisions Kingston as a community that is strengthened by the contributions and skills of immigrants, newcomers, and refugees. They offer a variety of settlement programs and services.

Services: Help with Daily Life, Mentorship for Newcomers, Services for Refugees, Services for Youth

https://kchc.ca/weller-avenue/immigrant-services/

Lebanese and Arab Social Services Agency of Ottawa

LASSA strives to provide the highest quality services to facilitate and expedite the settlement and integration of new Canadians in general and Arabic-speaking ones in particular.

Services: Preparation for Citizenship Test, Services for Refugees

http://lassa.ca/ 

Ottawa Catholic School Board – Queen of Angels Adult School

At the Ottawa Catholic School Board, they offer a variety of programs and learning pathways from Kindergarten to grade 12 with the ultimate goal of setting your child up to thrive! Fuelled by passionate educators in caring Catholic communities, they strive to offer families a unique and enriching learning experience.

Services: Services for Refugees, Language Training

https://www.ocsb.ca/

Ottawa Chinese Community Service Centre

The Ottawa Chinese Community Service Centre is a non-profit, non-partisan, charitable organization committed to advancing the full social and economic integration and participation of newcomers, immigrants, refugees, and people of Chinese descent in the City of Ottawa.

Services: Help with Daily Life, Mentorship for Newcomers, Services for Refugees, Language Training

https://www.occsc.org/

Ottawa Community Immigrant Services Organization

OCISO supports immigrants through the journey of making Canada their home by providing creative and responsive programs that are culturally and linguistically appropriate, by building community through mutual respect and partnerships, and by fostering healthy and inclusive spaces for open dialogue and healing.

Services: Mentorship for Newcomers, Services for Refugees, Language Training

https://ociso.org/

The Ottawa Community Loan Fund

The Ottawa Community Loan Fund (OCLF) is an incorporated non-profit organization working for financial empowerment in the Ottawa area. OCLF arranges loans to start, buy or expand a small business, and professional development loans to increase employability. OCLF provides education in money management and self-employment through community partners.

Services: Mentorship for Newcomers, Services for Refugees

https://oclf.org/

Pinecrest-Queensway Community Health Centre

Pinecrest-Queensway Community Health Centre is a nonprofit organization and the largest community health centre in Ontario. Their team of more than 347 employees includes physicians, nurses, social workers, counsellors, dietitians, community developers, health promoters and outreach workers. They have approximately 50 student placements annually and nearly 400 active volunteers.

Services: Help with Daily Life, Job Help, Preparation for Citizenship Test, Services for Refugees, Job-Specific Language Training, Services for Youth

https://www.pqchc.com/

Punjabi Community Health Services

PCHS began in July 1990 as a community development project. It is now a not-for-profit, charitable, accredited and Health Service Provider organization. Its mission is to improve the well-being of individuals, families and communities using an anti-racism and anti-oppression framework.

Services: Help with Daily Life, Job Help, Mentorship for Newcomers, Language Training

https://pchs4u.com/optimized/index.html

Réseau de Développement Économique et d’Employabilité Canada (RDÉE)

RDÉE is the driving force behind the economic development of Francophone and Acadian communities, actively contributing to the development of the Canadian economy.

Services: Help with Daily Life, Job Help, Mentorship for Newcomers, Services for Refugees, Francophone SErvice Provider

https://rdee.ca/

Social Enterprise for Canada – Welcome Centre Immigrant Services – Newmarket

A forerunner in the practice of social enterprise, their organization serves thousands of unique individuals and hundreds of other service agencies per year. Their head office is located in Newmarket, Ontario, and our centres are situated all across York Region and beyond.

Services: Help with Daily Life, Mentorship for Newcomers, Services for Refugees

http://www.socialenterprise.ca/ 

Somali Centre for Family Services

Their mission: to assist newcomers, multi-ethnic communities and vulnerable populations in need, through services and programs that are equitable, culturally responsive, and inclusive.

Services: Help with Daily Life, Job Help, Mentorship for Newcomers, Services for Refugees, Job-Specific Language Training

https://scfsottawa.org/

Vanier Community Service Centre

The Vanier Community Service Centre is a francophone organization offering a range of services in French and English to improve the quality of life for citizens of Ottawa-Vanier and its surroundings and an innovative service hub at the heart of a proud, healthy and safe community.

Services: Help with Daily Life, Job Help, Preparation for Citizenship Test, Mentorship for Newcomers, Services for Refugees, Francophone Service Provider

http://www.cscvanier.com/en/home 

Women’s Economic Council

The Woman’s Economic Council is the only national organization advocating for women-centring community economic development in Canada, and they’re the only organization that supports networks of like-minded organizations that help women-centred CED flourish across the country.

Services: Help with Daily Life, Mentorship for Newcomers, Services for Refugees

https://womenseconomiccouncil.ca/

World Skills Employment Centre

World Skills has been a leader in enhancing newcomers’ economic integration into the Canadian economy for over 20 years. Founded by Local Agencies Serving Immigrants, a coalition of settlement agencies in Ottawa, World Skills is a non-profit employment centre dedicated exclusively to the employment needs of newcomers and to the needs of the local labour market.

Services: Job Help, Services for Refugees, Job-Specific Language Training

https://ottawa-worldskills.org/

YMCA-YWCA of the National Capital Region

The YMCA-YWCA of the National Capital Region is at the centre of our community, helping people of all backgrounds, ages and abilities live engaging, more rewarding lives. A charity dedicated to the health of individuals, families and communities, the Y is accessible to all, serving more than 90,000 people in their region each year.

Services: Help with Daily Life, Job Help, Mentorship for Newcomers, Services for Refugees

https://www.ymcaywca.ca/

Newcomer Resources in Alberta

YMCA of Northern Alberta

Offering various settlement and immigration services, YMCA of Northern Alberta is a great resource for newcomer families to start navigating the Canadian system. The agency provides services to PR residents, convention refugees, and caregivers in the Wood Buffalo region. 

Location:

  • Wood Buffalo Region
  • Edmonton Region
  • Grande Prairie Region
  • Red Deer Region

Services: 

  • Needs assessment
  • Information and orientation
  • Supportive counselling
  • Newcomers outreach workshops
  • Interpretation and translation
  • Commissioner for Oaths
  • English conversation circle
  • Immigrant women’s wellness group
  • Referrals to other support agencies

Edmonton Immigrant Services Association (EISA)

EISA exists in order to provide programs and direct services relating to Integration, Settlement, Adaptation and Education for new immigrants, refugees and first-generation Canadians in Edmonton and surrounding areas regardless of age, gender, religion, nationality, or ethnic origin to assist them to make a smooth transition into Canadian life.

Location:

  • Edmonton 

Services: 

  • ESL classes
  • Document translation
  • Settlement in schools
  • Settlement services
  • Community integration programs

Edmonton Mennonite Centre for Newcomers

They see a future where many citizens walk with newcomers to bridge their transition into the community. To achieve this vision, they serve as a key catalyst and leading collaborator in positively shaping the attitudes, behaviours and practices of organizations and individuals to value the diversity that newcomers bring to the community.

Services: Help with Daily Life, Job Help, Mentorship for Newcomers, Language Training

http://www.emcn.ab.ca/ 

Settlement Services in the Bow Valley

Their services support Permanent Residents, Live-in Caregivers, Refugees and Temporary Foreign Workers transitioning to permanent status who are living in the Bow Valley – Banff, Canmore, Lake Louise and Kananaskis – no matter the length of time living in Canada.

Services: Help with Daily Life, Job Help, Mentorship for Newcomers, Services for Refugees

https://www.banff.ca/167/Settlement-Services-in-the-Bow-Valley

Somali Canadian Women and Children Association

They provide resources and share knowledge to empower women and families in Alberta. Through community collaborations, they create programs, promote opportunities and build connections to support healthy and vibrant communities. 

Services: Help with Daily Life, Mentorship for Newcomers, Services for Women/Youth

https://www.somalicanadianwomen.ca/

Newcomer Resources in British Columbia

Cercle Canadiens Francais de PG

The Circle of French Canadians of Prince George (CCFPG) is a non-profit association existing since 1960. The association organizes socio-cultural and educational activities for the community; contributes to the creation of new services in French; promotes the French language, culture, products and services; welcomes and promotes the integration of newcomers.

Services: Help with Daily Life. Mentorship for Newcomers, Francophone Service Provider

https://www.ccfpg.ca/

Kelowna Community Resources Society

A community where individuals and families are supported in leading healthy, productive and fulfilling lives, KCR is a not for profit agency fostering diversity, collaboration and resourcefulness by tailoring services to meet community, family and individual needs.

Services: Help with Daily Life, Job Help, Mentorship for Newcomers, Services for Refugees

https://kcr.ca/

Vernon & District Immigrant Services Society

At Vernon & District Immigrant & Community Services Society, they see the value in everyone. They want to be a catalyst for positive change, and since their beginnings in 1989, they’ve been driven by the same ideas they initially founded their non-profit organization upon: support, empowerment, and progress.

Services: Help with Daily Life, Job Help, Preparation for Citizenship Test, Mentorship for Newcomers, Language Assessments, Language Training

https://www.vdicss.org/

Newcomer Resources in Manitoba

Board of Governors of Red River College

The Language Training Centre has innovative and accessible programs including Intensive English, English for Specific Purposes, and Academic Language Preparation. Their students have many goals for settlement, education/training, and employment. They support students and their success through the delivery of educational and cultural activities – in classrooms and computer labs, online, in the community, or in the workplace. Let them help you reach your education, career and life goals!

Services: Help with Daily life, Job Help, Language Training, Services for Women/Youth

https://www.rrc.ca/ltc/

Westman Immigrant Services

Westman Immigrant Services is a not-for-profit registered charity that provides services and programs to immigrants and refugees in the Brandon and Westman area.

Services: Help with Daily Life, Job Help, Mentorship for Newcomers

http://www.westmanimmigrantservices.ca/ 

Newcomer Resourecs in New Brunswick

Multicultural Association of Carleton County Inc. (MACC)

MACC is a rural Immigrant Service Organization (ISO) located in Carleton County, New Brunswick Canada.  MACC is a privately incorporated company with a non-profit designation. It is a membership-driven organization with governance provided by an elected Board of Directors.

Services: Help with Daily Life, Job Help, Preparation for Citizenship Test, Mentorship for Newcomers, Job-Specific Language Training

http://www.maccnb.ca/ 

New Brunswick Multicultural Council

The New Brunswick Multicultural Council is working to enrich and grow our communities and enhance life in our province by enabling newcomers and members of the multicultural community to fully participate in society.

Services: Help with Daily life, Mentorship for Newcomers, Francophone Service Provider

https://nbmc-cmnb.ca/

Newcomer Resources in Newfoundland and Labrador

Association for New Canadians (ANC)

The Association for New Canadians (ANC) is a non-profit, community-based organization delivering settlement and integration services to immigrants and refugees in Newfoundland and Labrador. For 40 years, the Association has delivered programs and services that support all aspects of immigrant integration, ranging from settlement information and orientation to language learning, skills development and employment.

Services: Help with Daily Life, Job Help, Preparation for Citizenship Test, Mentorship for Newcomers, Services for Refugees, Language Assessments, Language Training

https://www.ancnl.ca/

Fédération des Francophones de Terre-Neuve et du Labrador (FFTNL)

La Fédération des Francophones de Terre-Neuve et du Labrador (FFTNL) is a not-for-profit organization that defends and promotes the rights and interests of the Francophone and Acadian communities in Newfoundland and Labrador. The FFTNL works to protect the rights of Francophones in minority situations. Its mission is to promote and facilitate the development of Francophonie in Newfoundland and Labrador.

Services: Help with Daily Life, Job Help, Preparation for Citizenship Test, Francophone Service Provider, Job-Specific Language Training

https://www.francotnl.ca/en/organizations/fftnl/

Newcomer Resources in Nova Scotia

Immigrant Services Association of Nova Scotia (ISANS)

ISANS recognizes the key role of immigrants in Canadian society. They work with newcomers to help them build a future in Canada. They provide a wide range of services to immigrants, from refugee resettlement to professional programs, from family counselling to English in the Workplace.

Services: Help with Daily Life, Job Help, Preparation for Citizenship Test, Mentorship for Newcomers, Services for Refugees, Language Training

https://www.isans.ca/

MetroWorks

Since 1978, MetroWorks has helped thousands of people overcome obstacles and realize their employment and educational goals. From its beginnings as a pioneer in community based economic development MetroWorks has continued to evolve and remain relevant to the needs of their community.

Services: Job Help, Services for Women

http://www.mymetroworks.ca/ 

Newcomer Resources in Prince Edward Island

PEI Association for Newcomers to Canada

The PEI Association for Newcomers to Canada (PEIANC) was incorporated in 1993 as a non-profit charitable organization. Their mandate is to provide short-term settlement services, and long-term inclusion and community integration programs for new immigrants in the province of Prince Edward Island.

Services: Help with Daily Life, Job Help, Preparation for Citizenship Test, Mentorship for Newcomers, Services for Refugees, Language Assessments

https://www.peianc.com/en/home

Newcomer Resources in Quebec

Actions Interculturelles de Développement et d’Éducation (AIDE) inc.

Their mission is to promote the contribution of cultural diversity and support socio-professional integration for a just, inclusive and prosperous society through innovative, structuring and collaborative actions.

Services: Francophone Service Provider 

https://www.aide.org/

Newcomer Resources in Saskatchewan

Battlefords Immigration Resource Centre

The Settlement Services offered through the Battlefords Immigration Resource Centre are designed to cover the areas that newcomers to Canada may need assistance with. They have found that people often require assistance with: Immigration, Visas, Life Resources, Studying and Education.

Services: Help with Daily Life, Job Help, Mentorship for Newcomers

http://www.battlefordsimmigration.ca/ 

The Humboldt Regional Newcomer Centre Inc.

The Humboldt Regional Newcomer Centre (HRNC) is a walk-in, free resource centre where their staff will help newcomers settle and integrate into their community. The HRNC is a one-stop gateway for assistance with immigration concerns and referrals to necessary agencies to help meet the needs of newcomers.

Services: Help with Daily Life, Mentorship for Newcomers, Services for Youth

https://thehrnc.com/

Southeast Newcomer Services

Southeast Newcomer Services is a one-stop shop for anyone that is new to the country, from another part of the country or relocating from an Indigenous community to settle in Southeast Saskatchewan. They provide all of their programs and services completely free of charge.

Services: Help with Daily Life, Job Help, Language Assessments

https://www.discoverweyburn.com/local/new-settlement-advisor-at-southeast-newcomer-services-in-weyburn

Newcomer Resources in Northwest Territories

CDETNO

CDETNO is the Northwest Territories referral centre for bilingual immigrants seeking employment. They provide information about the NWT labour market and put them in contact with the business community. They also educate employers on the benefits of hiring immigrants and help them with the hiring process.

https://cdetno.com/en/services-2/immigration/

Northwest Territories Nomination Program

To immigrate here through the Northwest Territories Nominee Program, you need to either: be ready to open, purchase or invest in a business in the NWT; or have a job offer from an employer in the NWT.

https://www.immigratenwt.ca/en/immigrate-here

Newcomer Resources in Nunavut

Carrefour Nunavut

Discover practical information, job opportunities, employability and entrepreneurship tips, the immigration process, events, news and more! Check the various categories to learn more.

https://carrefournunavut.ca/en/nunavut-guide

Introduction to Nunavut for Newcomers

The northern territory of Nunavut is lesser-known to many newcomers than Canada’s big cities, yet it offers great opportunities in career options and lifestyle choices. Located in the northeastern corner of Canada, this territory is known for its indigenous culture, cold weather, and majestic tundra scenery.

https://arrivein.com/immigration/provincial-spotlight-introduction-to-nunavut-for-newcomers/

Newcomer Resources in Yukon

Introduction to Yukon for Newcomers

Yukon, or “The Yukon,” as locals call it, is one of three territories located in Canada’s North. Discover more about Yukon’s immigration programs, history and culture, resource-based economy, and additional newcomer resources to decide if the great white north will be your new home.

https://arrivein.com/immigration/provincial-spotlight-introduction-to-yukon-for-newcomers/

Newcomers Guide

This guide is a general resource for newcomers. You will find information on different topics regarding first steps in Canada like how to get a Social Insurance Number and about daily life like housing and shopping. You will also find information on Canadian traditions and ways to entertain yourself in the Yukon.

https://www.afy.yk.ca/secteurs/documents/en/d61-newcomers-guide-2008.pdf


Know a great resource that isn’t listed? Work somewhere that offers services to newcomers? Get in touch with us! This list will keep growing with more information on all the best newcomer resources in Canada that we can find.

*Opinions expressed are those of the author, and not necessarily those of Student Life Network or their partners.